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Privacy Policy
1.- What is the company responsible for the processing of your data?
The company responsible for the processing of your data is ROIANDCO CONSULTING, S.L. (hereinafter referred to as "ROIANDCO"), with CIF/VAT# B66692377 registered in Calle Bruc Num.21 P.3 Pta.3, 08010, Barcelona in Registro Mercantil de Barcelona, which develops its activity in the field of permission e-mail marketing, direct marketing, online advertising, performance marketing and affiliation.
We inform you that ROIANDCO is the owner of the domain http://www.roiandco.com (hereinafter the "Website").
The user may contact ROIANDCO by telephone: +34 932184621 or by e-mail: dpo@roiandco.com
2.- Why ROIANDCO is empowered to carry out the processing of your data?
ROIANDCO has legal standing for the processing of your data in order to carry out the provision of the services you have requested through the Web Site.
The present data protection policy regulates access to and use of the Website service that ROIANDCO puts at the disposal of the Internet user (the "User") interested in the services (hereinafter, the "Services") and contents (hereinafter, the "Contents") hosted on the Website. 3.- What are the purposes of the processing of your personal data? 3.a) treatment of personal data by ROIANDCO Your personal data collected by ROIANDCO, may be used for the following purposes: (i) The provision of the services offered on the Website, (ii) Send survey forms that the user is not obliged to answer, (iii) Receive automatic calls (with and/or without human intervention) or SMS messages for purposes such as direct selling, advertising, or related to the services offered through the Web Site. Also, the user consents to processing of his data for the preparation of profiles, as well as for the segmentation of the data. These treatments can be designed to both the analysis and statistical studies to get to know the traffic and use of the website by users, such as the determination of their tastes and preferences to send them promotional information in line with their interests. 3.b) remission of commercial communications on behalf of third parties By accepting this privacy policy, the user expressly consents that his personal data can be used to send him by letter, telephone, e-mail, SMS/MMS, or by other equivalent means of electronic communication, commercial communications or information of companies related with the following sectors: 3.c) transfers of data to third party companies Your data may be transferred to companies related to the sectors that are listed and detailed in point 3.b). The purpose of the transfer will be the sending, by letter, telephone, e-mail, SMS/MMS, or by other equivalent electronic means of communication on the part of these companies information and commercial communications that may be of interest to you. 4.- Retargeting By accepting this Privacy Policy, the user accepts the email retargeting services through which the email marketing partners may carry out the sending of commercial communications through ROIANDCO. The user accepts that commercial communications may contain storage devices or advertising cookies that can be be installed in his browser and the user expressly accepts the use of cookies by ROIANDCO. These retargeting email services are intended to provide more information about products or services that may be of interest to the user by: You can also find more information in the ROIANDCO cookies policy. 5.- The veracity of the data provided by the User The User guarantees that the personal data provided are truthful and is responsible for communicating to ROIANDCO any update. The User will be responsable of the veracity of the data provided, and ROIANDCO reserves the right to exclude from the registered services any user who has provided false information, without prejudice to other actions that may be taken. 6.- Preservation of data The personal data provided shall be retained by ROIANDCO while the user does not express its willingness to unsubscribe from the ROIANDCO services, and this with the purpose of receiving information about products and/or services that may be of interest to the user. 7.- What are the rights that the User has in relation with his data? The User has the right to (i) access to his personal data, as well as to (ii) request the rectification of inaccurate or incomplete data or, as the case may be, (iii) request deletion, (iv) request the limitation of the processing of his data, (v) to object to the processing of personal data, (vi) to exercise the right to oblivion of his data and (vii) request its portability. The User can exercise all these rights at the following e-mail address dpo@roiandco.com indicating the reason for the request, including a copy of the National Identity Document or Passport. The user can also send the request by regular mail to the following address: ROIANDCO CONSULTING, S.L.
Calle Bruc Num.21 P.3 Pta.3, 08010, Barcelona, Spain Without prejudice to any other administrative or legal action, the User shall have the right to report a complaint to a Control Authority, in particular in the State in which he has his habitual residence, place of work or place of the alleged infringement, if it considers that the treatment of his personal data is not suitable to the regulations, as well as in the case of not seeing satisfied the exercise of his rights. The control authority where the complaint is reported shall inform the complainant about the course and the outcome of the claim. 8.- Security of the data The protection of privacy and personal data of customers is very important for ROIANDCO. Therefore ROIANDCO is doing everything in its power to prevent their information from being used in an inappropriate way. Your data can be accessed only by authorized personnel. ROIANDCO maintains the security levels of protection of personal data in accordance with the applicable regulations and has established all the technical means at its disposal to prevent the loss, misuse, alteration, unauthorized access and theft of the data provided by the user through the Website. However, we have to inform the user that Internet security measures are not impregnable. ROIANDCO works to comply with the duty of secrecy and confidentiality of the personal data in accordance with the applicable legislation, as well as to confer a safe treatment in international assignments and transfers of data that might occur. 9.- Use of the Website The Site may provide access to a multitude of texts, graphics, drawings, designs, codes, software, photographs, music, videos, sounds, databases, images, expressions and information belonging to ROIANDCO or to third parties, to which the user can access. The access, navigation and use of the Website is the responsibility of the user. This responsibility extends to the registration that, in its case, would be required to access content or services provided on the Web Site.
In addition, we urge the user to communicate to ROIANDCO any fact he knows of a behavior contrary to law or violation of the rights of any third party through the Web tools. The User will use the contents and services offered through the website in a diligent, correct and lawful way and, by way of example, but not limited to, will refrain from: 10.- Links to web pages The ROIANDCO Website may contain links to web pages of companies and entities of third parties. ROIANDCO cannot be held responsible for the way in which these companies deal with the protection of privacy and personal data, so we advise you to read the privacy statements of these web pages which are not the property of ROIANDCO in relation to the use, processing and protection of personal data. The conditions offered by these web pages may not be the same as the offered by ROIANDCO. 11.- Questions If any question arise about this Privacy Policy or the processing of your data, please contact the ROIANDCO by e-mail addressed to the Data Protection Officer at the following e-mail address: dpo@roiandco.com 12.- Acceptance and Consent The user declares having been informed about the conditions on the protection of personal data, accepting and consenting to the automated treatment of the same by ROIANDCO, in the manner and for the purposes stated in this Privacy Policy.
COOKIES POLICY
A cookie is a small data sent by a website and stored on the user's browser so that the website can consult the previous activity of the user.
This website uses the following cookies that are detailed below:
Cookies strictly necessary for the provision of certain services specifically requested by the user: if you disable these cookies, you will not be able to correctly receive our content and services; and
Analytical cookies, which help to provide statistical data about the use of this site to improve the content and service we offer.
How to disable cookies:
As a user you may, at any time, choose which cookies you want to work with on this website via your browser configuration:
Chrome, from Http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
Explorer, from Http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
Firefox, from Http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Safari, from Http://support.apple.com/kb/ph5042
ANTI-SPAM POLICY
ROIANDCO CONSULTING S.L. (hereinafter ROIANDCO) is absolutely against unsolicited bulk mailing.
ROIANDCO has a strict policy against spam. We actively monitor the load and the number of imported e-mail addresses and all the email messages sent from our systems and in our name.
1. WHAT IS SPAM?
According to the definition given to SPAM by Spamhaus.org, SPAM are all the mails sent, at the same time, in a "massive" and "unsolicited" way.
"Unsolicited" implies that the recipient has not granted a verifiable permission for the message to be sent to him. "Massively" means that the message is sent as part of a large amount of virtually identical messages. A message is considered SPAM only if it meets both conditions at the same time.
2. THE PERMISSION FOR REQUESTED MAILS
For a massive emailing to be considered "requested", it is necessary to have the explicit permission from the subscribers.
The permission is obtained by filling in and sending a web form in which each person accepts his e-mail address to be included in a database. ROIANDCO gets this explicit acceptance in all the forms that belong to ROIANDCO. It is also required to all the suppliers of contacts that may feed the database of ROIANDCO.
We can also obtain the permit from the user through the collection of addresses in digital format or on paper in areas of attention to the public or in events (using a form or requesting the e-mail at the time of registration in the event).
The condition to validate the permit is that the user must have the option to accept or not the subscription at the time of application.
In the case of people linked in a stable manner with a company or institution (for example: employees, affiliates, registered customers in online services, registered providers) this relationship may, under certain conditions, give to your company or institution a tacit permission to send communications by e-mail. For example: a professional can use massive emailing to communicate activities or changes in regulations, etc. to a professional group. In these cases, it is considered that there is a tacit permission to use the e-mail as a means of institutional contact from the moment that the member of the group provides this information to the institution. The same is true with a newsletter or bulletin of internal use only in a company or organization. You can only make use of this type of permission for the relevant communications and generated from the same institution. In any case, the permit may be used to make communications by third parties.
3. THE PERMISSION IS NOT TRANSFERABLE
ROIANDCO holds an elementary principle applicable to the entire list of email addresses: the e-mail addresses belong to subscribers (physical or legal persons) and not to those who may have obtained them by any method of data collection.
The lists of email addresses hosted on ROIANDCO are non-transferable and it is not allowed to sell them to third parties.
4. WHY IS IT NOT APPROPRIATE TO MAKE SPAM?
SPAM is not only illegal in many countries, but it is also very counterproductive for those who practice it. If a company practices SPAM, the image of the company can deteriorate and it can generate distrust and, as a result, nobody will leave their data to get customized and relevant information. In addition, this practice is, in general, penalized by email services providers being added to blacklists or by sending the messages to the junk mail folder.
These penalties are very difficult to solve if there is not a change of the behaviour and can penalize the legitimate communications to be made in the future or even the company's communications with customers and suppliers via email.
ROIANDCO practices marketing by e-mail based on the permission since it is the only one that allows you to have a fruitful relationship with users and customers.
5. HOW DO WE PREVENT SENDING SPAM?
ROIANDCO uses several mechanisms to prevent the sending of SPAM:
CONDITIONS OF USE OF THE WEBSITE
1. IDENTIFICATION DATA
You are visiting the webpage www.roiandco.com (hereinafter the WEBSITE or WEB) owned by ROIANDCO CONSULTING, S.L. (hereinafter OWNER), a Spanish company with ID/VAT# B66692377 and headquartered in Calle Bruc 21, 3-3, 08010, Barcelona and registered in the Registro Mercantil de Barcelona and that develops its activity in the field of permission e-mail marketing, direct marketing, online and affiliate marketing.
Registration data: Registro Mercantil de Barcelona, Volume 45203, Folio 185, General Section, Sheet 480197.
2. USER ACCEPTANCE
These Conditions of Use (Legal Notice) regulate the access and use of the webpage that the OWNER makes available to Internet users. The access to the site implies the acceptance of these conditions.
The OWNER can offer through the web page services that may be subject to specific conditions on which the user will be informed in each specific case.
3. ACCESS TO THE WEBSITE AND PASSWORDS
In general it is not required subscription or registration to access and use the website. Notwithstanding the foregoing, to use certain services or contents of the same website such subscription or registration may be required.
The data of users obtained through the subscription or registration to this website are protected by passwords. The User agrees to keep the password secret and protect it from unauthorized use by third parties. The User must notify the OWNER immediately of any non-consensual use of the account or any breach of security related to the service of the webpage, which may have come to his knowledge.
The OWNER takes the necessary technical and organizational measures to ensure the protection of personal data and avoid its alteration, loss, treatment and/or unauthorized access, given the state of the art, the nature of the stored data and the risks to which they are exposed; all according to what is established by the Spanish legislation on the Protection of Personal Data.
The OWNER is not liable to users for the disclosure of their personal data to third parties due to causes not directly attributable to the OWNER, or by the use of such data that third parties can do.
4. CORRECT USE OF THE WEB PAGE
The User agrees to use the website, content and services in accordance with the law, this Legal Notice, good customs and public order. In the same way, the User agrees not to use the website, its contents or the services provided through this website for illicit purposes or contrary to the contents of this Legal Notice, detrimental to the interests or rights of third parties, or that in any way could damage, disable, make inaccessible or deteriorate the website, its contents or its services or prevent normal use of the same by other users.
Also, the User expressly agrees not to destroy, alter, disable or otherwise damage the electronic data, programs or documents that are on the Web.
The User agrees not to obstruct the access of other users through mass consumption of computing resources through which the OWNER provides the service, as well as actions that damage, interrupt or generate errors in these systems or services.
The User agrees not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of the OWNER or of third parties.
5. ADVERTISING
The website may contain advertising or sponsored content. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the website complies with the applicable laws in each case.
The OWNER shall not be liable for any error, inaccuracy or irregularity that may include the advertising content or sponsored content. In any case, any claim relating to advertising content contained on this website should be directed to the following e-mail address: dpo@roiandco.com
6. LINKS TO THIRD PARTIES
This Legal Notice applies only to the webpage and does not apply to links to the websites of third parties accessible through the web page.
The destinations of these links are not under the control of the OWNER, and the OWNER is not responsible for the content of any of the websites of destination of a link, or any link contained in a web page that is reached from the website, or any changes or updates to such sites.
These links are provided solely to inform the user about the existence of other sources of information on a particular topic and the inclusion of any link does not imply endorsement of the linked website by the web.
7. INTELLECTUAL AND INDUSTRIAL PROPERTY
All the contents of the website, unless otherwise indicated, are the exclusive property of the OWNER and, for example, but not limited to, the graphic design, source code, logos, texts, graphics, illustrations, photographs, and other elements that appear on the website.
Similarly, all trade names, trademarks or distinctive signs of any kind contained on the website are protected by law.
The OWNER authorizes users only for personal and private use, to download the web digital content.
Outside of the above assumptions, the OWNER does not grant any kind of license or authorization for personal use to the User of the intellectual and industrial property rights or any other right related to the website and the services offered therein.
Therefore, the user acknowledges that the reproduction, distribution, marketing, transformation and, in general, any other form of exploitation, by any procedure, of all or part of the contents of this Website constitutes an infringement of the intellectual and/or industrial property rights of the OWNER or holder of the same.
8. USER CONTENT
The OWNER may offer to the users the ability to enter comments and/or to submit photographs for inclusion in enabled sections for this purpose on the web. The publication of the comments and/or photographs is subject to this Legal Notice.
The person identified in each case as the one that has made the comments and/or has submitted photographs, is responsible for the same. The comments and/or photographs do not reflect the opinion of the OWNER and the OWNER does not make statements in this regard.
In particular, and merely indicative and not exhaustive, the User undertakes not to incorporate photographs, texts or comments:
The user agrees that he will be the solely responsible for any claim from a third party regarding to rights to the photographs, texts and/or comments.
The OWNER shall not be responsible of the errors, inaccuracies or irregularities that may contain the comments and/or photographs, as well as the damage or harm that could be caused by the insertion of comments and/or photographs in the sections of the webpage that allow this kind of services and contents.
The User supplier of the text and/or photographs gives the OWNER the rights for their reproduction, use, distribution, public communication and any type of activity in digital format, paper, as in any other type of support. And, in particular, the user gives such rights for the publication of the text and/or photographs on the Website, so that other users can access them.
The User supplier claims to be the owner of the rights on the texts or photos or, where appropriate, the user warrants that he has the rights and authorization of the author or owner of the text and/or photographs, for the use by the OWNER through the Web page.
The OWNER shall not be responsible, unless forced by the law, for any damage or harm that could be caused by the use, reproduction, distribution or public communication or any type of activity the user performs on the text and/or pictures that are protected by intellectual property rights belonging to third parties, without the user having previously obtained from their holders the needed authorization.
In addition, the OWNER reserves the right to unilaterally remove the comments and/or photographs on any section of the site, when there are indications that the comments and/or photographs infringe any legal provision, violate the rights of third parties, or are used for advertising purposes (spam), as well as when the OWNER considers them appropriate. The OWNER reserves the right to take other actions.
The OWNER shall not be responsible for the information submitted by the user when he does not actually know that the information stored is illegal or that damages property or rights of a third party liable for compensation. Once the OWNER finds out that the website hosts data as previously referred, will act with diligence to withdraw it or to make it inaccessible.
In any case, any claim relating to the Content inserted into any of the sections, you may do so by going to the following e-mail address: dpo@roiandco.com
9. SOCIAL NETWORKS
The user will be able to join the groups that the OWNER has on different social networks, with the aim of sharing comments and content.
10. TREATMENT OF DATA OF MINORS
Participating in competitions and in the rest of the functionalities offered on the website (including registration) is only allowed to users above the legal age.
11. COOKIES
This website uses cookies. Cookies are small data files that are generated in the user's computer and allow us to know the following information:
The detail of our use of cookies is located in the specific notice regarding cookies and accessible on the page directly.
12. MODIFICATION OF THESE TERMS
The OWNER reserves the right to develop or update at any time the Conditions of Use of this webpage so the user should read them regularly.
13. APPLICABLE LAW AND JURISDICTION
The relationship between the OWNER and the user will be governed by Spanish legislation and any dispute shall be submitted to the Courts and Tribunals of Barcelona.
The OWNER shall prosecute any breach of these conditions and any misuse of the website exercising all civil and criminal actions which can correspond and assist in law.
